I. Introduction and Overview

Dog Coach LLC (“Dog Coach”) provides dog training to areas surrounding Wenham, Massachusetts. This Privacy Policy explains what information is collected and how that information is used. This Privacy Policy applies whether you use Dog Coach services through a web browser, a mobile application, or any other method.

II. Collected Information

A. Personally Identifiable Information

Your personally identifiable information (“PII”) is information that identifies you. When you make an inquiry to Dog Coach, personal information like your name, email address, telephone number, payment information and mailing address is collected. Dog Coach does not collect personal health information and PII will NOT be sold to third-parties.

B. Technical Information

When you use Dog Coach’s website, we will receive some technical information about how Dog Coach was accessed. Technical information will NOT be sold to third-parties. We, our partners, service providers and/or advertisers use various technologies to collect information, including but not limited to cookies, pixels, scripts, and device identifiers. These types of information assist us with improving our services, platforms, and customer experience. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit; however, there is no industry consensus as to what site and app operators should do with regard to these signals. We do not monitor or take action with respect to “Do Not Track” signals. For more information on “Do Not Track,” visit

Additionally, Dog Coach, its website may record information about your usage and information that is sent by your browser or device. Login information can include things like the IP address of your device, information about the browser, operating system and/or app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on Dog Coach, and other ways you interact with Dog Coach. Again, this information is used to assist with improving our services, platforms and customer experience.

III. Use of Information

We may use the information we collect for various purposes, including to contact you, market to you, sell to you, and help you. We may do this via phone call, text message (SMS), email, or postal mail. Examples of electronic communication used could be singular texts or emails, or it may be bulk mail through a service such as Mailchimp. We may also share your information to comply with applicable laws, regulations, legal process, or requests from law enforcement or regulatory authorities; to prevent, detect, or otherwise handle fraud, security, or technical issues; or to protect the safety, rights, or property of any person, the public, or Dog Coach.

If at any point you should not wish to be contacted by Dog Coach, you have the ability to opt out or unsubscribe to email and text communication. If the option is not given as the email or text is a single, manual message directly from Dog Coach, you may reply to kindly let us know you are no longer interested.

IV. Information Security

Dog Coach uses reasonable internal, physical, and technical measures intended to secure and protect consumer information from unauthorized access, use, and disclosure. Further, any employees/independent contractors of Dog Coach will sign a confidentiality/non-disclosure agreement to ensure that consumer information is protects. Dog Coach will make any legally required notifications of any breach of the security, confidentiality, or integrity of your personally identifiable information and/or credit card information. To the extent permitted by applicable laws, Dog Coach will investigate any breach of customer data and will make such notifications to you without unreasonable delay, as required by law.

V. Changes to the Privacy Policy

Dog Coach may change this Privacy Policy at any time and we suggest that you periodically visit this page to review this Privacy Policy, as well as our Terms and Conditions. All changes are effective immediately when we post them. By using this website after we post any changes, you agree to accept those changes, whether or not you actually reviewed them. Dog Coach will periodically make it known that changes have been made. This may be via website popup, banner, or email.

VI. Consumer Protection

The Consumer Protection Division of the Office of the Attorney General is the principal agency which enforces consumer law in Massachusetts. In addition, the Office of the Attorney General funds local consumer programs which receive and mediate written complaints from individual consumers. Complaints and inquiries can be directed to Attorney General’s Consumer Advocacy & Response Division, Consumer Hotline at: (617) 727-8400.